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Answer to M6_IND3. Steve Jobs is a computer technician in an investment company. He responds to a variety of complaints from inves…

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M6_IND3. Steve Jobs is a computer technician in an investmentcompany. He responds to a variety of complaints from investmentadvisors regarding their computers performance. He receives anaverage of one computer every 55 minutes to repair. It takes him anaverage of 45 minutes to repair any of these computers.
Steve believes that adding a second repair technician wouldsignificantly improve his department’s efficiency. He has a friend,Steve Wozniak, who is looking for a job. He estimates that addingan assistant, but still keeping the department running as asingle-server system, would allow computer2 to be repaired in halfthe time, an average of 22.5 ... View full description