Tip Top Markets is a regional chain of supermarkets located inthe southeastern United States. Karen Martin, manager of one of thestores, was disturbed by the large number of complaints fromcustomers at her store, particularly on Tuesdays, so she obtainedcomplain records from the store’s customer service desk for thelast nine TuesdaysQuestions: Assume you have been asked to help analyze the dataand to make recommendations for improvement. Analyze the date usinga check sheet, a Pareto diagram, and run charts. Then constructcause-and-effect diagram for the leading category on your Paretodiagram.
On July 15, changes were implemented to reduce out-of-stockcomplaints, improve store ... View full description