Total Quality – Can it sustain success (success(leadership and market dominance among its competitors) within theorganization?
Total Quality has been practiced since the early 1980’s withvarying degrees of success. Those organizations that embraced theconcept, experienced early gains in productivity, lower costs, andmotivated employees. However, maintaining the effort required achange in management thinking and reasoning. Total Qualitychallenges the company to continuously improve, and thatimprovement should be easily detected by customers, suppliers andstakeholders.
Identify and analyze those categories from Table 1 thatwould be most difficult to implement and sustain within anorganization. Is it possible to ... View full description